Your Rental Includes

• Unlimited Kilometers for ALL car groups
• Insurance ( - Collision Damage Waiver - Theft Protection - 3rd Party Liability )
• Local Taxes
• Airport Surcharge
• Road Fee
• Premium location fee

Mandatory local fees

Customers are responsible for all toll fees, congestion charges, speeding tickets; parking & traffic fines; and any associated administration costs.

Not Included

• Other optional items & fees
• Out of Hours Fees
• One Way Fees (where applicable)
• Additional extras requested at time of booking or purchased locally
• Extra Deliveries & Collections
• Supplementary Insurance to cover injuries to drivers &/or passengers
• Fines, Toll Fees & Parking Charges
• Administration Fee in the event of fines or accident
• Please note that charges made at the location for these & other items will be subject to any applicable sales taxes & location taxes / fees. Prices for local extras may be subject to change.

Payment Policy

• The following payment forms are accepted at the start of the rental
• Cash
• Credit Card - Mastercard, Visa (Not pre-paid)
• Credit Card - American Express
• Credit Cards must be in the Principal driver's name

Driver Age & Requirements

• The minimum driver age required is 23 .
• For vehicle groups A,B,C,D,E the minimum age is 23
• An international driving licence is required if the licence is printed with non Roman Alphabet
• All drivers must have held their licence for a minimum period of 1 year(s)

Requirements for Pick Up

• A passport will be required for identification purposes
• Your full valid Driving Licence; and the Voucher or eVoucher

Fuel Policy

The vehicle is supplied as is.

Special Equipment and Local Requests

Please note special equipment such as child seats, are all on request and subject to availability.

Emergency Contact Number

Should you be experiencing any difficulties with your rental, please do not hesitate to contact us on our mobile number 0030 6974 427795

General Terms

• CANCELLATION OF FULLY PREPAID RESERVATIONS: Reservations can be cancelled online free of charge up to 48 hours before the start of the rental. Reservations cancelled within 48 hours of the start of the rental will be charged a fee equal to a 3 day rental. There will be no refund or additional charge for reservations less than 3 days in duration. Where the vehicle cannot be picked up due to insufficient documentation or failure to provide a valid credit card this will be treated as a cancellation made within 48 hours provided we are advised at the pick-up time.
• CANCELLATION OF DEPOSIT RESERVATIONS: Cancellations made more than 48 hours before the start of the rental will be charged a fee equal to the deposit amount. Reservations cancelled within 48 hours of the start of the rental will be charged a fee equal to a 3 day rental or the deposit amount whichever is the greater. There will be no refund or additional charge for reservations less than 3 days in duration. Where the vehicle cannot be picked up due to insufficient documentation or failure to provide a valid credit card and we are advised of this at the time of pick-up - this will be treated as a cancellation made within 48 hours. Where full payment has not been processed at least 48 hours before the vehicle pick-up time this will be treated as a cancellation with the terms and conditions previously detailed
• AMENDMENTS Reservations can be amended online free of charge before the start of the rental. Where these changes affect the rental price such as duration, car rental location or car type the difference will be calculated from the current published price of the new rental. We cannot refund any unused days or part days if the vehicle is returned early on any rental
• NO SHOWS A 100% cancellation fee will be charged where we are not notified of cancellation prior to the start of the rental. This includes where the vehicle cannot be picked up due to insufficient documentation; failure to provide a valid credit card containing sufficient funds to cover the deposit amount; and/or failure to collect the car at the specified time / date
• When collecting the vehicle the principal driver & any additional drivers will need to provide a full driving licence in their name. For drivers with the new style licence, both the paper & photo parts will be required. If any driver has held their licence for less than two years or has any serious endorsements, please advise our team as there may be restrictions on renting. Please note an International Driving Licence/Permit does not replace the requirement for a regular driving licence. If using an international licence/permit, a full driving licence in the principal driver's name will still be mandatory in order to rent the vehicle. We also recommend checking when returning the vehicle to ensure any damage is agreed
• All rentals are charged on a 24 hour basis. A full day is charged for any portion of a 24 hour period used. You, the renter, are responsible for all tolls, congestion charges, parking & traffic fines. Please note if you, the renter, are collecting from an airport you should advise us of your arrival flight number at least 3 days prior to renting.

Insurance & Waivers Information

At the counter, you may decide to buy additional cover to reduce or remove your excess, or to cover things your Collision Damage Waiver (CDW) doesn’t, such as tyres and windscreen.

Your rental includes Collision Damage Waiver and Theft Protection with an excess of €600 .